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How to take agent-wise console report in Fresa Gold.?

  1. Login with Fresa Gold and Goto  Customer Service->Reports – CS -> Console Report (Fig-1).

fig_1

Fig-1

2. Here, you can get the Agent-wise console report with date range, origin agent, job number and shipment number filter, kindly provide your required filter , finally click submit. (Fig-2), you can see the report details using Options button you download reports.

fig_2

Fig-2

Hope, you got an idea about how to take agent-wise console report in Fresa Gold.

 

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