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Fresa Gold – Customer service

What is SCAC Code and how to add the SCAC Code in Customer Master.

Here you can learn about how to add the SCAC Code in Customer Master. What is an SCAC Code ? The Standard Carrier Alpha Code (SCAC) is a privately controlled US code used to identify road transport companies. It is typically two to four letters long. The National Motor Freight Traffic Association developed the SCAC code …

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To generate the Clientwise GP with Job Details…?

Here you can learn about, to generate the Client wise GP with Job Details. 1. Login with Fresa Gold, Navigate to Customer Service module, Select Report-CS (Fig.1). Fig.1 2. Select the Clientwise GP with Job Details Report (Fig.2). Fig.2 3. Filter the Date Range and enter the From and To …

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How To Map TDS Special percentage For An Organization..?

1. Login with Fresa Gold, Navigate to Masters—> Organization (Fig.1) (Fig.1) 2.Select the particular organization and Select TDS tab and click Add button (Fig.2) (Fig.2) 3. Select the TDS percentage and Enter the special percentage and enter Valid up to date , Amount limit. and click Save button(Fig.3). (Fig.4)  

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How to Generate Job directly from Shipment…?

Here you can learn about, how to generate Job from Shipment. 1. Login with Fresa Gold, Navigate to particular Shipment (Fig.1). Fig.1 2. Click Generate Job button in the Shipment Details (Fig.2). Fig.2 3. While generating Shipment to Job, it will display two option, Generate job with house or Generate …

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How to enter the Customer Complaint in Shipment…?

Here you can learn about how to enter the Customer Complaints for the particular Shipment. 1. Login with Fresa Gold, Navigate to the particular Shipment (Fig.1). Fig.1 2. To enter the Customer Complaints, in the Shipment details page, click Complaint icon on the right corner (Fig.3). Fig.2 3. Enter the …

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How to attach documents into Shipment?

Here you can learn about how to attach Documents in Shipment. 1. Login with Fresa Gold, Navigate to Customer Service, select All Shipments  (Fig.1). Fig.1 2. Select the particular Shipment (Fig.2). Fig.2 3. Select Attachment option on right side corner (Fig.3). Fig.3 4.Enter the Name and choose the Attachment, Date …

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How to attach documents into Job?

Here you can learn about how to attach Documents in Job. 1. Login with Fresa Gold, Navigate to Documentation, Select All Jobs (Fig.1). Fig.1 2.  Select the particular Job (Fig.2). Fig.2 3. Select Attachments options on right side corner (Fig.3). Fig.3 4. Enter the Name and choose the Attachment, Date of Issue and …

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