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Fresa Gold – Customer service

How to Add the Standard Charges in Shipment/Job…?

Here you can learn about how to add the standard charges in shipment/job. Note: To add the standard charges, the Department, POD, POL should be same as per the charges entered in Organization, then only the system will show the standard charges. 1. Login with Fresa Gold, Navigate to Customer service …

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How to Create Standard Charges for an Organization…?

Here you can learn about how to create standard charges for an Organization. 1. Login with Fresa Gold, Navigate to Masters—> Organization select any Organization (Fig.1). Fig.1   2. Now Click Standard Charges Tab and Click add button (Fig.2). Fig.2 3. Enter the Department, charges,  Amount, Origin & Destination and click Save …

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How to send Cargo Arrival Notice by mail to customer ?

Here you can learn about how to send the Cargo Arrival Notice by mail to customer. 1.Login with Fresa Gold, Open the particular shipment (Fig.1).   Fig-1 2. Click the Report button (Fig-2)   Fig-2 3. Click Cargo Arrival Notice report (Fig-3) Fig-3 4. Click the Email option to send report to customer. (Fig-4) …

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How to copy a shipment?

Here, You can learn about how to copy a shipment from Existing shipment, Login with Fresa Gold, open your existing shipment which one you want to make a copy in Customer service -> all shipment (Fig-1). Fig-1 2. Click copy shipment, here you can choose the new shipment date, No. …

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