Introduction
Fresa Technologies is pleased to introduce Fresa Gold Voice Support, an AI-powered assistant designed to help Fresa Gold users quickly understand application features, workflows, and support-related guidance.
This feature allows users to ask questions through chat or voice and receive instant guidance in their preferred language. It is especially useful for Fresa Gold users who need quick help while working on day-to-day freight forwarding, logistics, customer service, operations, documentation, accounts, and reporting activities.
Important Note:
This guide is only for Fresa Gold users.
If you are using Fresa Global, please refer to the separate Fresa Global Voice Support blog.
https://blog.fresatechnologies.com/how-to-access-fresa-global-voice-support-in-the-fresa-global-application/
What is Fresa Gold Voice Support?
Fresa Gold Voice Support is a ChatGPT-powered support assistant created to help users understand and use the Fresa Gold application more easily.
Users can ask questions such as:
How do I create a job in Fresa Gold?
How do I generate a shipment report?
How do I check pending customer service activities?
How do I use the dashboard?
How do I understand a specific Fresa Gold menu or workflow?
How do I get guidance in Tamil, Hindi, Arabic, Malayalam, or another language?
The assistant can respond through normal chat and, where supported by the user’s device and ChatGPT account, through voice interaction.
ChatGPT Account Requirement
To use the Fresa Gold Voice Support facility through ChatGPT, each user must have their own ChatGPT account.
Users should not use another person’s ChatGPT account. Each user must sign up and log in using their own email ID or approved login method.
Why is a ChatGPT account required?
A ChatGPT account is required because the Fresa Gold Voice Support assistant runs inside ChatGPT. Once the user signs in to ChatGPT, they can access the Fresa Gold Voice Support GPT and use it for application-related assistance.
What should users do first?
Before accessing Fresa Gold Voice Support through ChatGPT, users should:
1. Open ChatGPT.
2. Sign up for a new account if they do not already have one.
3. Log in using their own ChatGPT account.
4. Search for Fresa Gold Voice Support.
5. Open and use the assistant.
Benefits of Fresa Gold Voice Support
Fresa Gold Voice Support helps users save time and get instant application guidance.
1. Faster Help
Users do not need to wait for basic workflow clarification. They can ask the assistant and receive immediate guidance.
Example:
“How do I generate a client-wise pending shipment report in Fresa Gold?”
2. Voice-Based Support
Users can ask questions by voice, depending on the ChatGPT device and account facilities available to them.
Example:
A user can speak:
“Please explain how to create a new customer in Fresa Gold.”
3. Preferred Language Support
Users can ask questions in their preferred language and request explanations in simple terms.
Example:
“Explain how to create a shipment in Tamil.”
“Explain this Fresa Gold screen in Hindi.”
“Give me the steps in Arabic.”
4. Easy Learning for New Users
New users can use the assistant to understand Fresa Gold features step by step.
Example:
“I am new to Fresa Gold. Please explain the basic steps to start using the application.”
5. Helpful for Daily Operations
The assistant can help users understand common workflows related to logistics operations, documentation, accounts, reports, customer service, and dashboards.
Example:
“How do I check pending invoices?”
“How do I generate a delivery advice report?”
“How do I check shipment status?”
Future of Freight Intelligence with Fresa Gold Voice Support!
https://chatgpt.com/g/g-69d0f9be4d208191aaa3a13512a892ce-fresa-gold-voice-support
In this blog we will explain how to access the Fresa Gold Voice Support feature in the Fresa Gold application.
Users can access Fresa Gold Voice Support using the following methods.
Method 1: From the Fresa Gold Login Page
1. Open the Fresa Gold login page.
2. On the login screen, click “Click Here to Get Fresa Gold Voice Support.”
3. You will be redirected to the Fresa Gold Voice Support page.
4. If ChatGPT asks you to log in, sign in using your own ChatGPT account.
5. Start asking your Fresa Gold-related questions.
Example question:
“How do I log in to Fresa Gold and check my dashboard?”
Method 2: From the Fresa Gold Home Page
1. Log in to the Fresa Gold application.
2. Go to the Fresa Gold Home Page.
3. In the top-right corner, click the GPT option.
4. You will be redirected to Fresa Gold Voice Support.
5. If required, log in using your own ChatGPT account.
6. Ask your question through chat or voice.
Example question:
“How do I customize my Fresa Gold home dashboard?”
Method 3: From ChatGPT
Users can also access the assistant directly from ChatGPT.
Steps:
1. Open ChatGPT.
2. Log in using your own ChatGPT account.
3. Click Apps from the left-side menu.
4. Click GPTs in the top-right corner.
5. Search for Fresa Gold Voice Support.
6. Select Fresa Gold Voice Support.
7. Start asking questions related to the Fresa Gold application.
Example question:
“Please explain how to use Fresa Gold customer service features.”
How to Pin Fresa Gold Voice Support in ChatGPT
For quick access, users can pin the Fresa Gold Voice Support GPT in ChatGPT.
Steps:
1. Open the Fresa Gold Voice Support GPT in ChatGPT.
2. Click the three-dot menu.
3. Select Pin.
4. The assistant will be available in your ChatGPT sidebar for faster access next time.
This is useful for users who frequently need support while working in Fresa Gold.
How to Ask Questions in Fresa Gold Voice Support
After opening the Fresa Gold Voice Support GPT, users can type or speak their questions.
Sample questions users can ask:
“How do I create a new shipment in Fresa Gold?”
“How do I generate a delivery advice report?”
“How do I check pending arrival list?”
“How do I use the Fresa Gold dashboard?”
“How to create an Enquiry?”
“How do I check accounts receivable?”
“How do I generate reports in Fresa Gold?”
“Explain this process in Tamil.”
“Give me step-by-step instructions in simple English.”
“How to Edit an Organization Name.”
Example 1: Asking for Help in English
User question:
“How do I generate a client-wise pending arrival list in Fresa Gold?”
Expected support:
The assistant will explain the possible steps to access the relevant menu, select the customer, apply filters, and generate the report.
Example 2: Asking for Help in Tamil
User question:
“Fresa Gold-la delivery advice report epadi generate panradhu?”
Expected support:
The assistant can explain the steps in Tamil or simple English, based on the user’s preference.
Example 3: Asking for Help by Voice
User voice question:
“Please explain how to check shipment status in Fresa Gold.”
Expected support:
The assistant can provide step-by-step guidance through voice or chat, depending on the ChatGPT facility available on the user’s device.
Important Usage Guidelines
To receive better support from Fresa Gold Voice Support, users should ask clear questions.
Good question examples:
“How do I create a job in Fresa Gold?”
“How do I generate a delivery advice report?”
“How to create an Enquiry?”
“How do I check customer outstanding invoices?”
“Explain the dashboard options in Fresa Gold.”
Avoid unclear questions such as:
“Not working.”
“Please check.”
“Problem.”
“Report issue.”
Instead, users should provide more details.
Better example:
“The delivery advice report is not showing data for one customer. What should I check in Fresa Gold?”
Data Privacy and Security Note
Fresa Gold Voice Support is designed to provide application guidance and workflow assistance.
Users should avoid entering confidential or sensitive information into ChatGPT, such as:
- Passwords
- OTPs
- API keys
- Customer confidential documents
- Bank details
- Personal identification documents
- Private financial information
- Internal company secrets
For account-specific, transaction-specific, or confidential support requests, users should contact the official Fresa Support team.
When to Contact Fresa Support
Fresa Gold Voice Support can help with general application guidance, feature explanation, workflow steps, and learning support.
However, users should contact Fresa Support directly for:
- Login issues
- Password reset issues
- User access problems
- Company-specific data issues
- Report mismatch issues
- Transaction correction requests
- Billing or invoice-related clarifications
- Technical errors requiring backend support
For further clarification, users can contact: Email: support@fresatechnologies.com
The above blogs explains, how to access the Fresa Gold Voice Support feature in the Fresa Gold Application.
Summary
Fresa Gold Voice Support is a new AI-powered support facility that helps Fresa Gold users get faster application guidance through chat or voice.
To use this facility, users must sign up and log in with their own ChatGPT account. Once logged in, users can access the Fresa Gold Voice Support GPT from the Fresa Gold application or directly from ChatGPT.
This feature is introduced to make Fresa Gold easier to learn, faster to use, and more convenient for users across different countries and languages.
At Fresa Technologies, our motto is to help customers.
Website: www.fresatechnologies.com
Your one-stop solution for all freight software needs.
Talk to a Freight ERP Expert
Fresa Technologies Inc is an independent, neutral, and professional software company providing IT and IT-enabled services focused on freight forwarding and shipping industries.
Fresa Technologies develops cost-effective and efficient freight forwarding software applications with a user-friendly interface and strong back-office support. The company also provides infrastructure and hardware support, including website and mail service support.
Our team includes highly skilled professionals with more than 20+ years of experience in freight forwarding and logistics software. They are domain experts who specialize in customized, user-friendly, and cost-effective solutions focused on customer satisfaction and long-term relationships.
Who we are
Fresa Technologies Inc is an independent, neutral and professional software company that provides IT and IT enabled services with focus on providing solutions to Freight forwarding and shipping industries.Fresa Technologies also focus on developing cost effective and efficient Freight Forwarding Software Applications with a user friendly interface and back office solutions. It also focuses on infrastructure and hardware support such as developing & maintaining websites and Mail Services.
Our team comprises of highly skilled individuals, who are experienced architects in designing & developing Freight forwarding & logistics software for over 20 years. They are domain experts and specialize in providing customized, user friendly and cost effective solutions. They focus on enhancing user experience and satisfaction for a sustainable relationship.