Here you can learn about how to enter the Customer Complaints for the particular Shipment. 1. Login with Fresa Gold, Navigate to the particular Shipment (Fig.1). shipment


2. To enter the Customer Complaints, in the Shipment details page, click Complaint icon on the right corner (Fig.3). complaint


3. Enter the Subject of the complaint, Type and details and Email, Email cc, once entered click Save button (Fig.3). complain details


4.  Once saved the details, the complaint is entered in the Shipment Details (Fig.4). complaint


Hope you got an idea about to enter the Customer Complaints.

Who we are

Fresa Technologies Pvt Ltd is an independent, neutral and professional software company that provides IT and IT enabled services with focus on providing solutions only to Freight forwarding and shipping industries.

Fresa Technologies also focus on developing cost effective and efficient Freight Forwarding Software Applications with a user friendly interface and back office solutions. It also focuses on infrastructure and hardware support such as developing & maintaining websites and Mail Services.

Our team comprises of highly skilled individuals, who are experienced architects in designing & developing Freight forwarding & logistics software for over 20 years. They are domain experts and specialize in providing customized, user friendly and cost effective solutions. They focus on enhancing user experience and satisfaction for a sustainable relationship.