Update the Designation 5
Introduction: The Contact Details section in the Organization master allows you to maintain contact information for each organization. You can update the designation of a contact person whenever there is a change in their role or position. Keeping this information up to date helps ensure accurate communication and contact management across the application.

Note:

  • Ensure you have the necessary permissions to edit organization details.
  • Click Save Changes after updating the designation to avoid losing your changes.
  • The updated designation will be reflected for the selected contact person within the organization.
Step 1: Log in to the Fresa Application. Navigate to the Masters module and click Organization.
Update the Designation 1
Fig 1

Step 2: From the Organization List, select the required organization.

Update the Designation 2
Fig 2
Step 3: On the Organization Details page, click the Contact Details section.
Update the Designation 3
Fig 3
Step 4: Select the required contact person. In the Designation column, enter the respective designation (for example, Accounts Manager, Project Manager, or Operations Manager) and click Save Changes.
Update the Designation 4
Fig 4
Step 5: The designation has been successfully updated for the selected contact person in the Contact Details section.
Update the Designation 5
Fig 5

Benefits of This Feature

  • Maintains accurate and up-to-date contact information.
  • Helps identify the correct point of contact within an organization.
  • Improves communication and coordination with customers and vendors.
  • Reduces errors caused by outdated contact details.
  • Ensures organization records remain complete and well maintained.

Ready to Transform Your Freight Forwarding Operations?

Discover how Fresa Gold ERP helps freight forwarders automate daily operations, improve efficiency, ensure compliance, and manage end-to-end logistics with ease.
Book a Free Demo to explore how Fresa Gold can streamline your business.

For further clarification, send your queries to support@fresatechnologies.com because our motto is to help customers.

www.fresatechnologies.com – Your one-stop solution for all Freight Software needs.

Who we are

Empowering Global Logistics Through Intelligent Digital Transformation

Fresa Technologies is a global provider of AI-enabled, cloud-based Freight Management ERP solutions designed exclusively for the freight forwarding, logistics, NVOCC, customs brokerage, transportation, and warehousing industries.

Our comprehensive end-to-end Freight Management ERP platform empowers logistics service providers to streamline operations, automate workflows, manage financial operations, strengthen customer relationships, and gain real-time visibility across the entire freight lifecycle. The platform integrates AI-driven automation, customer and vendor portals, mobile applications, business intelligence dashboards, and seamless third-party integrations to help organizations improve productivity, enhance decision-making, and accelerate digital transformation.

Serving customers in more than 60+ countries, Fresa Technologies continues to innovate with secure, scalable, and future-ready solutions that enable logistics businesses to adapt to changing market demands, optimize operational performance, and achieve sustainable growth. Our commitment to quality, information security, and responsible AI is backed by internationally recognized ISO certifications for Quality Management, Information Security Management, and Artificial Intelligence Management, reflecting our focus on delivering secure, reliable, and trusted solutions to the global logistics industry.

Explore Fresa Technologies’ AI-enabled Freight Management ERP solutions at and discover how we can help streamline your logistics operations, accelerate digital transformation, and drive sustainable business growth.

Fresa Technologies – The Digital Backbone of Global Freight Forwarding