How to view created ticket status in Fresa help desk?Here you are going to learn about the steps to view the created ticket status in Fresa help desk. Step 1: Login to Fresa help desk using your credentials. (Fig-1)
Fig.1Step 2: Select the tickets option in the home screen. (Fig-2)
Fig.2Step 3: Select the respective ticket you need to check. (Fig-3)
Fig.3Step 4: Once you have opened the respective ticket. You can see all the reply in this page. (Fig-4)
Fig.4I hope you got an idea about how to view created ticket status in Fresa help desk. To create a new ticket in Fresa help desk, follow the steps in the below given blog link https://blog.fresatechnologies.com/how-to-create-a-new-ticket-in-fresa-help-desk/ To reply to a ticket in Fresa helpdesk, follow the steps in the below given blog link https://blog.fresatechnologies.com/how-to-reply-to-a-ticket-in-fresa-helpdesk/
Also further you can watch the below demo video for How to use Fresa HelpDesk System
For further clarification, send your queries to Support@fresatechnologies.com because our motto is to help customers.
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