How to view created ticket status in Fresa help desk?

How to view created ticket status in Fresa help desk?

Here you are going to learn about the steps to view the created ticket status in Fresa help desk.

Step 1: Login to Fresa help desk using your credentials. (Fig-1)

Fig.1

Step 2: Select the tickets option in the home screen. (Fig-2)

Fig.2

Step 3: Select the respective ticket you need to check. (Fig-3)

Fig.3

Step 4: Once you have opened the respective ticket. You can see all the reply in this page. (Fig-4)

Fig.4

I hope you got an idea about how to view created ticket status in Fresa help desk.

To create a new ticket in Fresa help desk, follow the steps in the below given blog link https://blog.fresatechnologies.com/how-to-create-a-new-ticket-in-fresa-help-desk/

To reply to a ticket in Fresa helpdesk, follow the steps in the below given blog link https://blog.fresatechnologies.com/how-to-reply-to-a-ticket-in-fresa-helpdesk/