Milestone 2018

Focus on Quality
Director Joined

Mr.JPR joined with Fresa Team to take care Quality, Security and Administration.

Quality Certifications
ISO 9001:2015 QMS

Started following the ISO standard and processes. SOP for customer visit to Chrompet Office.

One more layer for security
ISO Certified

Fresa certified as ISO 9001-2015 Quality Management
System and ISO 27001 ISMS. Installed firewall in Chrompet Office, established VPN for security using 3 ISP. Enabled IP restriction for the users.

NAFL Member

Fresa become NAFL member and started taking care of all IT requirements for NAFL in Dubai. Received appreciation

Expanding customer base
Portever Shipping

Fresa started providing software services to 30+ years old portever shipping in Vietnam with local language reports

Team is the strength
Fresa Team 30+

Increase in Team strength to support customer expectations and requirements.

Telesales is the best way

Started telesales team to focus on far east and middle east customers

Keep in touch with customer

Introduced to provide up to date industry news to customers

Meet more number of customers
Saudi Arabia Visit

Visited Riyadh, Dammam and Jeddah to get more number of customers. Converted first efreight customer into fresa.

Customers supporting Fresa growth
Helping Customer

Fresa customer wants to setup BPO in Chennai and looking for 4 data entry resources, we have helped them to complete the back-dated entries.

Saudi Localization requirements
Arabic Invoice

Based on Saudi requirements, provided arabic invoice, arabic delivery order etc.

More focus required to gain customers
500+ Customers

Short period of time, with team effort, we have crossed the milestone of 500+ customers.

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