Milestone 2018

January-2018 Focus on Quality
Director Joined

Mr.JPR joined with Fresa Team to take care Quality, Security and Administration.

February-2018 Quality Certifications
ISO 9001:2015 QMS

Started following the ISO standard and processes. SOP for customer visit to Chrompet Office.

March-2018 One more layer for security
ISO Certified

Fresa certified as ISO 9001-2015 Quality Management
System and ISO 27001 ISMS. Installed firewall in Chrompet Office, established VPN for security using 3 ISP. Enabled IP restriction for the users.

NAFL Member

Fresa become NAFL member and started taking care of all IT requirements for NAFL in Dubai. Received appreciation

May-2018 Expanding customer base
Portever Shipping

Fresa started providing software services to 30+ years old portever shipping in Vietnam with local language reports

June-2018 Team is the strength
Fresa Team 30+

Increase in Team strength to support customer expectations and requirements.

July-2018 Telesales is the best way

Started telesales team to focus on far east and middle east customers

August-2018 Keep in touch with customer

Introduced to provide up to date industry news to customers

September-2018 Meet more number of customers
Saudi Arabia Visit

Visited Riyadh, Dammam and Jeddah to get more number of customers. Converted first efreight customer into fresa.

October-2018 Customers supporting Fresa growth
Helping Customer

Fresa customer wants to setup BPO in Chennai and looking for 4 data entry resources, we have helped them to complete the back-dated entries.

November-2018 Saudi Localization requirements
Arabic Invoice

Based on Saudi requirements, provided arabic invoice, arabic delivery order etc.

December-2018 More focus required to gain customers
500+ Customers

Short period of time, with team effort, we have crossed the milestone of 500+ customers.

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