Mr.JPR joined with Fresa Team to take care Quality, Security and Administration.
Started following the ISO standard and processes. SOP for customer visit to Chrompet Office.
Fresa certified as ISO 9001-2015 Quality Management
System and ISO 27001 ISMS. Installed firewall in Chrompet Office, established VPN for security using 3 ISP. Enabled IP restriction for the users.
Fresa become NAFL member and started taking care of all IT requirements for NAFL in Dubai. Received appreciation
Fresa started providing software services to 30+ years old portever shipping in Vietnam with local language reports
Increase in Team strength to support customer expectations and requirements.
Started telesales team to focus on far east and middle east customers
Introduced fresanews.com to provide up to date industry news to customers
Visited Riyadh, Dammam and Jeddah to get more number of customers. Converted first efreight customer into fresa.
Fresa customer wants to setup BPO in Chennai and looking for 4 data entry resources, we have helped them to complete the back-dated entries.
Based on Saudi requirements, provided arabic invoice, arabic delivery order etc.
Short period of time, with team effort, we have crossed the milestone of 500+ customers.