Started providing office space for BPO to handle their own employees to save the customer cost.
Based on customer requirements, added options under my reports. Using this option, any kind of reports can be provided by Fresa
To handle the load for customer requirements, we have purchased latest server and kept it in Net4 data center.
Started providing accomadation for women employees in Chennai. Started providing food from office. Three times a day, this is to take care of employees health.
Based on customer requirements, Fresa has developed LCL quotation portal where agents/customers can generate the quotation online which will get convert as booking.
Added new resources in Fresa-Dubai to take care of additional support and services
Major milestone to implement eFM 2.0 in apex. Users can able to use both oracle forms and oracle apex application simultaneously
Created new dedicated 2 training room in Chrompet office to train the resources for BPO and IT Services
HR Manager appointed. Introduced Employee Handbook along with MMM.
Partnership with Zoho for email solution. Fresa brand name received the trademark (TM)
Dedicated sales and telesales team started receiving customers from singapore and far east.
To enable the security, we have added SSL certificates on the website and application.