In this blog, Steps to Generate the Agent wise Console Report in the Fresa Application.
Step 1: First login to the Fresa Application and select the Customer Service module.
Fig 1

Step 2: Select the Report cs menu under the Customer Service module.

Fig 2

Step 3: Select the Console Report menu.

Fig 3

Step 4: Here, Enter the Date range and Agent type and Click the Submit button.

Fig 4

Step 5: Now we can see the Agent wise console details, If you need to Download the Report, Select the Options Button and click the Download option to Download the Report.

Fig 5
The above blog post explains Steps to Generate the Agent wise Console Report in the Fresa Application.
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Fresa Technologies Inc is an independent, neutral and professional software company that provides IT and IT enabled services with focus on providing solutions to Freight forwarding and shipping industries.

Fresa Technologies also focus on developing cost effective and efficient Freight Forwarding Software Applications with a user friendly interface and back office solutions. It also focuses on infrastructure and hardware support such as developing & maintaining websites and Mail Services.

Our team comprises of highly skilled individuals, who are experienced architects in designing & developing Freight forwarding & logistics software for over 20 years. They are domain experts and specialize in providing customized, user friendly and cost effective solutions. They focus on enhancing user experience and satisfaction for a sustainable relationship.