How to take agent-wise console report in Fresa Gold.?
Login with Fresa Gold and Goto Customer Service->Reports – CS -> Console Report (Fig-1). Fig-1 2. Here, you can get the Agent-wise console report with date range, origin agent, job number and…
Login with Fresa Gold and Goto Customer Service->Reports – CS -> Console Report (Fig-1). Fig-1 2. Here, you can get the Agent-wise console report with date range, origin agent, job number and…